Good Thing They Don't Read my Blog
Longtime readers may recall that I was somewhat annoyed with Jetsgo after they royally screwed up my flight home for Christmas.
Today I received a letter from them which, while still making excuses, actually apologized for the poor service and offerred a $350 voucher valid for up to one year on a Jestgo flight. But if they'd read my Blog they would have known I could be bought for less ($200)!
At any rate, it looks like I'll be flying Jetsgo next time I head home - here's hoping for clear skies.
Today I received a letter from them which, while still making excuses, actually apologized for the poor service and offerred a $350 voucher valid for up to one year on a Jestgo flight. But if they'd read my Blog they would have known I could be bought for less ($200)!
At any rate, it looks like I'll be flying Jetsgo next time I head home - here's hoping for clear skies.
Labels: airline industry woes, jetsgo, on a personal note
posted by Declan at
Wednesday, February 09, 2005
4 Comments:
One small victory against the corporate machine...
By
Janie For Mayor, at 8:37 PM
That's great news Declan - we look forward to your next visit home and definitely wish for clear skies as well!!
By
the Mom, at 12:15 PM
Did you write a letter to complain, or was this an unsolicited apology? Does this mean we will be seeing you in-person when you attempt to get back to your long lost winning ways?
By
Anonymous, at 4:01 PM
Sorry for the slow reply, I did write to complain, but what I got looked like a form letter, so I'm guessing they sent it to everyone on my flight.
And if Jetsgo is a corporate machine, it sure needs to be oiled. But at least this wheel got a little grease this time, whether or not it was a result of being squeaky.
By
Declan, at 12:45 AM
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